Training

Understanding instructor-led training (ILT)

Understanding instructor-led training (ILT)

Instructor-led training (ILT) creates interactive, engaging learning experiences through real-time feedback and collaboration. Discover ILT formats, benefits, and how to combine it with e-learning for flexible, impactful training delivery.

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Everything to know about customer education

Everything to know about customer education

Customer education builds loyalty, boosts revenue, and reduces churn. Learn how to create engaging learning experiences, choose the right tools, and implement a strategy that turns customers into long-term advocates for your business.

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Icebreakers for training

Icebreakers for training

Starting a new course or job can feel awkward. Icebreakers help break down barriers, spark conversation, and create a safe, fun learning environment. Discover 15 creative icebreakers to energize your training sessions and connect participants from the start.

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What makes a good trainer?

What makes a good trainer?

What does it take to be a truly great trainer? We reveal the 7 essential qualities every instructor needs, from empathy to strategic thinking, to create powerful learning experiences and build a thriving training business. Read now and level up your game.

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What is social learning theory?

What is social learning theory?

What if learning was just as much about people as content? Social learning theory explains how observation, imitation and peer interaction shape knowledge and why this approach leads to more effective, engaging training.

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What is training delivery?

What is training delivery?

Discover the key to effective training! Explore how different training delivery methods can boost learning outcomes and business performance. Learn how to tailor your approach and leverage tech tools like LMS and TMS for maximum impact.

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Guide: How to start a training business

Guide: How to start a training business

Thinking of starting your own training company in the UK? Get all the essential steps, insights, and expert tips in this complete guide—plus how the right tools can help you succeed from day one. Ready to launch your training business?

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