Eye-catcher

Now your delegates are just one click away

by | Sep 18, 2020 | New functionality, News Articles

Participant search in FrontCore

Are you looking for someone? FrontCore’s new delegate search helps you find the right delegates in no time. This means that it has now become even easier to find the correct delegate information, see delegate history, perform actions and make changes related to delegates’ course registrations.

The delegate search is not only suitable for finding one specific delegate in the system. You can also use the delegate search to find lists of participants that meet the desired criteria. By combining several filters, you can further specify your search. Once you have performed the search, you can select delegates and perform mass actions on them. You can also go to each delegate and see history or make desired changes.

Let’s take a closer look at the features of the delegate search.

 

Also read: Get a better overview with new filtering options

 

Functions of the delegate search:

  • Search for delegate based on a number of criteria:
    • Name of delegate
    • Course delegate is registered
    • Delegate status
    • Course status
    • Course tags
    • Associated customer
    • Registration date
    • Booking ID

Delegate search in FrontCore

  • Combine multiple filters for a more specific search
  • Choose how you want to sort the search result
    • Chronological
    • Delegate
    • Course title
    • Start date
    • End date
    • Deadline
  • Perform a series of actions on selected delegates directly from your search. Examples of actions are:
    • Change delegate status
    • Create voucher
    • Submit course evaluation or test
    • Change payment status
    • See history
    • Change delegate information

Delegate search actons

 

Benefits of the delegate search:

  • Offer better customer service through efficient and professional handling of delegates
  • Save time on delegate management and spend more time on value-adding activities

 

Do you have any questions about using the delegate search? Contact us and we will help you!

Sincerely, the FrontCore team

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About FrontCore

Over 2700 training providers use solutions from FrontCore – and that’s not without reason. FrontCore is one of Norway’s leading competence environments within cloud based systems for Training Management and Webmarketing. With over 19 years of experience from the training industry and our finger on the market pulse continuously, we help course and training providers achieve more efficiency and higher revenue.

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Author: Eline Hagene

Author: Eline Hagene

Marketing Manager

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